Complaint Procedures
The Fairfield-Suisun Unified School District has specific procedures for handling various types of complaints, as outlined in its policies and Administrative Regulations. These documents provide detailed information on how to file complaints and the rights to appeal. The District encourages early, informal resolution whenever possible, as many issues are best addressed through direct discussions between the parties involved.
Who do I call with a question, concern or compliment? | ||||
|---|---|---|---|---|
Step 1 | Step 2 | Step 3 | Step 4 | |
Academics | ||||
Student Progress Elem. | Teacher | Site Administrator | Assistant Director, Elem. Education | Senior Director, Elem. Education Assistant Director, Sec. Education |
Schedules/Placement Elem. | Teacher | Site Administrator | Assistant Director, Elem. Education | Senior Director, Elem. Education Senior Director, Sec. Education |
Classroom Procedures | Teacher | Site Administrator | Assistant Director, Elem./Sec. Education | Senior Director, Elem./Sec. Education |
Curriculum | Teacher | Site Administrator | Assistant Director, Elem./Sec. Education | Senior Director, Elem./Sec. Education |
Athletics | Coach | Site Athletic Director | Site Administrator | Athletic Coordinator, Sec. Education |
Student Behavior | Teacher | Site Administrator | Assistant Director, Elem./Sec. Education | Senior Director, Elem./Sec. Education |
Educational Climate | Site Administrator | Assistant Director, Elem./Sec. Education | Senior Director, Elem./Sec. Education | Assistant Superintendent, Educational Services |
Budget/Financial | Site Administrator | Director, Business Services | Assistant Superintendent, Business Services | |
Extra-Curricular/Activities | Site Club Advisor | Site Administrator | Assistant Director, Elem./Sec. Education | Senior Director, Elem./Sec. Education |
Health Issues | School Nurse | Site Administrator | Assistant Director, Elem./Sec. Education | Senior Director, Elem./Sec. Education |
Policies | Site Administrator | Assistant Director, Elem./Sec. Education | Senior Director, Elem./Sec. Education | Assistant Superintendent, Educational Services |
Special Education | Teacher | Site Administrator | Coordinator, Elem./Sec. Education | Assistant Director, Elem./Secondary Education |
Transportation | Bus Driver | Site Administrator | Director, Transportation | Assistant Superintendent, Business Services |
Building Use | Facilities Planner, Facilities & Operations | Exec. Director, Facilities & Operations | Assistant Superintendent, Business Services | |
Buildings/Grounds | Site Administrator | Director, Maintenance & Operations | Exec. Director, Facilities & Operations | Assistant Superintendent, Business Services |
Technology Safety & Security | Site Administrator | Assistant Director, Technology Support Services | Director, Technology Support Services | Assistant Superintendent, Business Services |
Child Nutrition | Site Administrator | Assistant Director, Child Nutrition | Director, Child Nutrition | Assistant Superintendent, Business Services |
Title IX Violations | Site Administrator | Title IX Compliance Officer | Senior Director, Human Resources | Assistant Superintendent, Human Resources |